Job Description։
Toto Gaming Company is looking for a Salon manager who will be responsible for meeting customers, verifying customer passport data, identifying, answering guest questions, escorting customers to the salon as needed, getting to know the environment, and following up on the equipment in the salon.
Job responsibilities:
- Welcoming, receiving and accompanying guests / clients
- Identification of customer passports data, data entry in the corresponding program
- To know information of the availability of free tables, providing information about them to guests
- Providing information on services, products, principles, types, procedures and other details required by the service centers
- Support for betting transactions and implementation through terminals
- Answer phone calls, book tables
- Transmitting information on customer service deficiencies and problems to the CC manager
- Accompany customers / guests to the exit
- Completion of assignments by the direct supervisor
Required Qualifications / Knowledge:
- Basic computer skills
- Literate speech
- Communication skills
- Negotiation and sales skills
- Ability to work in a team
- Conflict assessment and conflict resolution skills
- Stress resistance, skills to work in tense situations
- Ability to learn and willingness
- Attention and good memory
- Ability to navigate quickly in non-standard situations
- Excellent knowledge of Armenian language, knowledge of English and Russian languages is desirable
- Willingness to work in different shifts
Those interested can send their resume to [email protected] stating the position they are applying for.